1. Introduction
The Appliance Whisperer (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and submit a contact form. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect
When you use our website, we may collect the following information:

• Personal Information: Name, phone number, email address, and any other details you provide when submitting a contact form.

• Technical Information: IP address, browser type, operating system, and other data collected through cookies and similar technologies.

3. How We Use Your Information
We use the information we collect to:

• Respond to your inquiries and service requests.

• Improve our website and services.

• Communicate with you regarding promotions, updates, or important notices (if you have opted in).

• Comply with legal requirements and protect against fraud or security threats.

4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third parties who assist us in operating our website and business.

• Legal Authorities: When required by law or to protect our rights, property, or safety.

• Overseas Transfers: Some of our third-party service providers may store or process data outside Australia. If this occurs, we take reasonable steps to ensure your information is protected.

5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Access and Correction of Your Information
Under Australian law, you have the right to:

• Request access to the personal information we hold about you.

• Request corrections to any inaccurate, outdated, or incomplete information.

• To make a request, please contact us using the details below. We may require proof of identity before granting access or making corrections.

7. Your Rights and Choices
You have the right to:

• Opt-out of marketing communications by following the unsubscribe instructions in our emails.

• Disable cookies through your browser settings, though this may affect website functionality.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

10. Complaints and Contact Information
If you have any concerns about how we handle your personal information, you can contact us at:

The Appliance Whisperer
[email protected]
0401 612 820

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.